Terms & Conditions

Pricing

All quoted prices are in NZD and include GST of 15%. They are correct at the time of publishing. However, events beyond our control may result in price increases. Scott Tours reserves the right to pass on these increases until full payment has been received. When making a booking, you must complete the booking process, accepting on behalf of all your party, the terms of these booking conditions.

Securing your tour and deposit payment

• We request a deposit of NZ$40 per person for shared Whakarewarewa, Te Puia and Wai-o-Tapu tours.
• We request a deposit of NZ$90 for adults (17 years and over) and NZ$45 for children (9 to 16 years) for the shared Hobbiton tour.
• For all charter/private tours, we request a deposit of NZ$300.
• All deposits are non-refundable.
• We email a booking reference number for payment of the deposit.
• Deposit payments are secured online via PayPal.

Cancellations

• If you need to cancel your tour, you must do this via email at least 24 hours before your ship’s estimated arrival time at the Port of Tauranga.
• The Hobbiton tour has a 24 hours cancellation policy to be eligible for a refund.
• Refunds will be processed via PayPal and the details provided via the initial deposit payment.

Balance of your tour payment

• Upon receipt of your deposit payment, we will confirm your booking and advise you of the outstanding balance of your tour.
• Payment of the balance is on the morning of your tour. 
• Scott Tours has a secure mobile payment system that accepts all major credit cards.